Our Complete Story
Forged in Craftsmanship, Built on Generations of Trust
LumiFrame was born not just from an idea, but from a legacy. Our founder, a third-generation carpenter, grew up with the scent of sawdust and the satisfaction of a perfectly joined corner. He witnessed a growing divide in the home improvement industry: on one side, impersonal, volume-driven installers offering a limited, one-size-fits-all product; on the other, small, exclusive artisans whose master-level work was inaccessible to most homeowners. He envisioned a new model. A company that would bridge this gap, offering the precision, care, and bespoke quality of a master craftsman, but with the robust processes, cutting-edge technology, and client support of a modern, forward-thinking organization. We started with a single, dedicated crew and an unwavering commitment to getting every single detail right. That foundational ethos—that every home deserves the best—remains the unshakeable cornerstone of our identity.
Our Guiding Principles
Beyond the Frame: The LumiFrame Philosophy
Our work is defined by more than just the physical installation. It's guided by a deeply ingrained philosophy that shapes our entire process. We call it the 'LumiFrame Way'—a three-pillared approach that ensures a superior result and an unparalleled client experience.
Meticulous Precision
We believe that excellence is achieved in millimeters, not centimeters. From our initial digital analysis and laser-accurate measurements to the final bead of sealant, every action is deliberate and precise. We create digital blueprints for every opening, ensuring that your custom-fabricated windows and doors fit with absolute perfection. This obsession with detail eliminates drafts, ensures structural integrity, and delivers a flawless aesthetic finish that stands the test of time.
Collaborative Partnership
We don't work *for* you; we work *with* you. We see every project as a partnership. Your assigned Project Manager serves as your single point of contact, ensuring a seamless flow of communication. We listen actively to your vision, provide transparent and educational guidance, and remain accountable throughout the entire journey. Your peace of mind is paramount, and we foster it through proactive updates, absolute respect for your home, and an unwavering commitment to your ultimate satisfaction.
Enduring Performance
A beautiful window is only valuable if it performs. Our installations are engineered for the long haul. We use industry-leading sealing and insulation techniques to create an airtight envelope, maximizing energy efficiency and reducing sound transmission. We source only the most durable hardware and materials designed to withstand local climate challenges. Our comprehensive lifetime warranty isn't just a document; it's our promise that your investment will continue to deliver value, beauty, and performance for decades to come.
A Legacy of Excellence
Awards & Recognitions
Our dedication to quality has not gone unnoticed. We are proud to be recognized by industry organizations and, most importantly, by our clients, for our commitment to excellence. These accolades are a testament to the skill and passion of our entire team.
ENERGY STAR® Partner of the Year
Awarded for our commitment to promoting and installing the most energy-efficient products, helping homeowners reduce their carbon footprint.
Houzz "Best of Service"
Voted by the Houzz community for our top-tier customer service and client satisfaction, an honor we've received for five consecutive years.
Regional Builders Association "Golden Hammer" Award
Recognized for outstanding craftsmanship and technical excellence in residential renovation projects.
Certified InstallationMasters™ Firm
A testament to our rigorous, ongoing training programs that ensure every installer adheres to the highest national standards for performance and safety.
Meet the Experts Behind the Frames
Our company's strength lies in its people. We've assembled a team of passionate, dedicated individuals who bring a wealth of experience and a shared commitment to excellence. Meet some of the key leaders who guide the LumiFrame mission.
James Peterson
Founder & CEO
With a lifetime of carpentry in his blood, James founded LumiFrame to merge timeless craftsmanship with modern service. He remains hands-on, ensuring his original vision for quality and integrity resonates in every project.
Eleanor Vance
Head of Design & Consultation
Eleanor's architectural expertise and deep product knowledge are invaluable. She leads our design consultants, helping clients navigate choices to find the perfect aesthetic and functional solutions for their homes.
Marcus Thorne
Director of Operations
Marcus is the logistical mastermind behind every seamless installation. He orchestrates scheduling, material procurement, and crew assignments, ensuring projects run efficiently, on time, and to our exacting standards.
Our Green Promise
Building a Greener Tomorrow, Today
Our responsibility extends beyond the walls of your home to the environment we all share. We are deeply committed to sustainable practices throughout our operations. This commitment is not an afterthought; it's a core component of our business model. We actively seek out manufacturing partners who use recycled content and practice responsible sourcing, including FSC-certified wood options. On-site, we've implemented a robust waste-reduction program, recycling over 90% of old window and door materials, including glass, vinyl, and aluminum. By championing high-efficiency, ENERGY STAR® rated products, we empower our clients to significantly reduce their home's energy consumption, contributing to a healthier planet one project at a time.
Rooted in Community
Growing Together, Giving Back
We believe a strong business helps build a strong community. LumiFrame is proud to be an active and engaged local partner. We invest back into the neighborhoods we serve, not just through our services, but through active participation. We are the official sponsors of the Vision City Vipers youth soccer league, helping provide equipment and facilities for young athletes. Annually, our team volunteers for the "Future Foundations Build Day," a local initiative that constructs and renovates homes for families in need. We believe that our success is intrinsically linked to the well-being of our community, and we are dedicated to being a positive force for growth and support.
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